FAQ

How long does shipping take?

Orders process in 1–3 business days and typically arrive within 7–15 business days. You’ll get tracking by email.

Do you offer free shipping?

Yes — free standard shipping on all orders over $50.

What’s your return policy?

30-day returns on unused items in original packaging. Damaged or wrong items are replaced free.

Are your products covered by a guarantee?

If something isn’t right, we’ll replace it or refund you. We want you genuinely happy with your setup.

How do I track my order?

You’ll receive a tracking link by email as soon as your order ships. Lost it? Just email us.

How can I contact you?

Email support@halodeskco.com and we’ll reply within 24 hours on weekdays.